1. Information We Collect
When you use the We-Coach platform, purchase "The Bra Economy," or engage in our coaching sessions, we may collect the following data:
- Identity Data: First name, last name, username.
- Contact Data: Email address, billing address.
- Financial Data: Payment details (processed securely via our payment providers; we do not store full card details).
- Coaching Data: Audio recordings (if submitted), text feedback, session progress, and personal reflections entered into the app.
- Technical Data: IP address, browser type, cookies, and usage data within our app.
2. How We Use Your Data
We only use your personal data when the law allows us to. Most commonly, we use your data to:
- Provide our coaching services and personalized AI features.
- Process transactions and deliver the products you purchased.
- Manage your student account and technical support.
- Improve our website, app, and coaching methodology.
3. Data Security & Storage
Your data is stored securely using industry-standard encryption (via our database provider, Supabase). We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
4. Your Legal Rights (UK GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data (the "right to be forgotten").
- Object to processing of your personal data.
If you wish to exercise any of these rights, please contact us at contact@we-coach.co.uk.